After 25 years as the president and regional manager for the North Central region, BrandSource veteran Bob Dickerman announced his retirement in December. It’s a bittersweet time for Dickerman, who spent his entire career in the appliance industry in a variety of roles.
“I am going to miss the people I have met through my job at BrandSource the most,” he said.
Dickerman began his career in 1972, when he took a job as a Maytag service representative covering a large portion of the U.S. and Canada. In that job, he serviced 680 dealers and took care of customer complaints for nearly five years.
After Maytag, Dickerman moved to a large retailer, where he worked on the sales floor and learned a lot about what it takes to run a business in a fast-paced industry. When that job ended in 1979, he made a bold career move and headed to Minnesota with his family. There, he purchased an existing appliance and electronics dealer and renamed it Dickerman’s Appliance and TV.
As a dealer, Dickerman had to make a choice whether to join a buying group to benefit the store. At the time, there was one major buying group known as Key America. Dickerman decided to join Key America in 1983 and eventually became very involved with the group as president and regional manager.
Ten years later, Dickerman had the chance of a lifetime to start a career as a region manager at BrandSource, overseeing the group members in the North Central region. During his 25 years as region manager, he also served as president of the region board.
“I consider so many of these people my dear friends and it is tough to leave,” he said. “But I know the region will be in wonderful hands with Brian Lawrence and the future of BrandSource is incredibly bright.”
Dickerman’s replacement as manager for both regions is Brian Lawrence, who has been working with Bob for several months to learn the job.
“I’ve had the opportunity to have Bob mentor me for the last eight months since I started here at BrandSource,” Lawrence said. “Bob is an outstanding man with an enormous heart who truly cares for every person that he has come into contact with. He has shown me that this business is all about relationships and looking out for each other. Bob will be missed, but his impact will last forever.”
Tod Bellrichard of Appliance Village, the incoming North Central region president, said Dickerman has made a lasting impression on him and the regions he served.
“Bob is a man who truly cared about every dealer in the North Central region,” Bellrichard said. “He gave his time freely whenever a dealer was in need and asked nothing in return. He was a fierce fighter to get every advantage for his dealers. Bob was not afraid to have a good time, either. He got as much satisfaction from others’ success as he did from his own. That’s what made Bob different. He was the ultimate team player in business and in fun.”
Dickerman had a great passion for his job at BrandSource, but he always made a point to put his family first. He met his wife, Anne, at a school homecoming in the 60s and they have been married for 48 years. They have two children together and three grandchildren. Dickerman will be spending his retirement days in Steamboat Springs, CO, where he plans to spend time with family, ski, elk hunt, golf and fish. His love of baseball has also driven him to pursue a part-time job at Spring Training Camp in Sun City, AZ where they have a second home.